Terms & Conditions

​By booking a cleaning service with Prime Shine Cleaning Solutions ("we," "our," or "us"), you ("client" or "you") agree to the following Terms and Conditions:

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1. Services Provided

We offer residential and/or commercial cleaning based on the package and frequency selected by the client. All services will be completed to a professional standard.

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2. Appointments and Access

You must provide clear access to the property at the scheduled time. If we are unable to access the premises, a cancellation fee may apply.

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3. Cancellations and Rescheduling

Cancellations or reschedules must be made at least 24 hours in advance. Cancellations made less than 24 hours prior may be subject to a fee up to 50% of the service cost.

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4. Payments

Payment is due upon completion of service unless otherwise agreed in writing. We accept [Zille, credit card, PayPal, bank transfer, etc.]. Late payments may incur a fee.

 

5. Liability

We are insured and take care while cleaning. However, we are not responsible for pre-existing damage, wear and tear, or items not secured prior to cleaning.

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6. Health & Safety

We reserve the right to refuse service if there are hazardous conditions (e.g., pest infestations, mold, bodily fluids). The safety of our team is a top priority.

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7. Privacy

Client data is collected for service purposes only and is handled in accordance with our Privacy Policy.

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8. Changes to Terms

We may update these Terms at any time. The latest version will always be available on our website or upon request.

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9. Contact

For any questions, cancellations, or concerns, please contact:

Prime Shine Cleaning Solutions
Phone: 732-735-6233
Email: info@primeshinecleaningnj.com
Website: www.primeshinecleaningnj.com

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